About Thames Valley Heating & Plumbing
Your trusted partner for professional renewable energy services. Learn about our mission, values, and commitment to excellence.
Our Story
Founded with a simple mission: to provide reliable, high-quality plumbing and heating services to homes and businesses. What started as a small family business has grown into one of the most trusted service providers in the Devon area.
Our founder had years of experience in the industry when they decided to start their own company. Their vision was to create a service-oriented business that prioritized customer satisfaction, technical excellence, and honest pricing.
Today, we continue to uphold these values while expanding our service offerings and coverage area. We've grown our team of skilled professionals, but we've never lost sight of our commitment to personalized service and community involvement.

Jade Lawrence
Friendly, professional and efficient. Naieem was informative and gave some great advice regarding my gas safety check. He was also respectful and removed his shoes when walking on the carpet. I have no hesitations in recommending his services.
Jennifer Davies
Done a fantastic job installing my new boiler, was polite, friendly and helpful with all my questions would definitely recommend his services.
Hiba El-Berjawi
5 Stars! Naeem is an honest and caring professional who came through in a last-minute emergency.
Inthetechnicalbox Coaching
Very helpful, came within 45 mins. Explained exactly what the problem was and came back a second time to finish the job. Fixed the problem and was very polite and looked after us. Would definitely recommend as was very honest as well.
Jonathan Martin
Excellent, professional service and prompt! The house had (unexpected) frost to it and Naeem responded fast, found a discounted motherboard and fixed for a fair price. Highly recommended. (A kind, heart warming soul🙂)
James Oakland
Naeem was incredibly professional, friendly and knowledgeable. He responded promptly to our boiler issue, coming out in the evening to assess the problem and then was able to fix the following day.
Aly Punjwani
Naeem was very professional. Replaced the boiler next day in a quick and efficient manner. HOWEVER, I found out later he did not flush the system or refill with the inhibitors like he said he would. I also asked him to install a magnetic filter which needs to be installed as part of the warranty with the boiler and over 6 weeks on I am still waiting for my warranty that he said he'll get done. I have tried calling him and he just ignores all calls and has not returned on the day he was supposed.
Omar Ikram
Most trust worthy, quick and efficient engineer, saved me alot where I could have spend a lot and also gave me an advice on how to save energy .... highly recommended
Shak M
Excellent service, arrived on time worked throughout to get job completed. Would not hesitate to recommend to install a new boiler system.
Krishnaanand Venkataraman
Naeem is an excellent engineer and he did not hesitate to answer any of my questions & explained things that I need tobe aware of. He is punctual & knows his stuff. I would definitely recommend him to anyone who needs a boiler service. Thanks a lot Naeem. Hi Naeem, its been over 40 days and I am still waiting for the gas safety certificate. I would appreciate if you could issue that without any further delay. Thanks.
David Richards
Excellent service. Fast and on time. Explained everything he was doing. Will be using again fir sure
Abby Wela
Great experience, got the heating working in less than an hour. So helpful and much better than anyone else I've used.
Junaid Mukhtar
Very professional service provided, good explanation and little time taken to do the installation. Will definitely use them again!
Simon Bassett
Very quick response to a leak, extremely professional, a credit to the trade and all fixed at a reasonable price. Thoroughly recommend!
Md Suzal Miah
Naeem is very good guys and very much helpful us, he doings all hetting system and hot water, everything is fine, I will highly recommend him, thanks.
Napoleon Villalan
Naeem did a glas flue extension for me. He's polite, courteous and most importantly did a fine job. He went above and beyond to help find spares for my old boiler and took time to explain to me what had to be done and why.
Ellen Fiona
5 star review fixed My boiler in quick time and kept me updated all the time would recommend to everyone and would definitely use again thanks
Elise Chevalier
The only plumber who could come on a Saturday to fix my issue. Very polite, efficient, and respectful and know his job, all my issues been solved quickly. Recommend 100%
Hasnain Mushtaq
Excellent service and prompt. Will definitely recommend and use again.
Lucie Smith
Done an excellent job and came in an emergency. However, punctuation and communication could be better.
Usman Mib
Excellent service and experienced staff, I am very pleased with the work carried out at my property
Be Safe
Naeem you are brilliant👏. Thank you for replacing our combi boiler in a short notice. Amazing work 💯 professional and very helpful. Thank you.
Alex Cambridge
Excellent service and very friendly. Gave good advice about energy efficient boiler upgrades.
Liana Nagy
Thank you very much for faucet change and including water filter in the system. Professional work and great communication.
Shoby Philip
Naieem came to replace my boiler, I am happy with the service provide. From start to finish, Naieem and his team was prompt and courteous from the initial phase through the completion of the work. He took time to understand my situtaion and provide best options for a replacement boiler. I would recommend Naieem for any Plumbing heating requirements.
Shazia Asif
3 pervious engineers couldn't solve issues with heating system. Naeem recommended by family member. Fair price trun up on time clean heating system.
Puscasu Irina
He's kind and friendly, was quick doing the job
Aidan Keebs
Great experience with Naeem (apologies if that's not how you spell it!). Very friendly, professional and polite and he was willing to help with all matters. I'll definitely be getting him back again for more jobs in the future.
Viviane Apartamento
Top job great price. Will use again
David Boutte
Naeem is efficient, friendly, very helpful and knowledgeable. I highly recommend him.
Natasha Henington
Naeem answered out of hours and was able to visit the next morning to fix our leaking pipe (which actually turned into 3!). He's friendly, professional and very reasonable. 100% recommend and he's added to my phone book- I'll see you in a month for more pipe work!
Sean Baxendale
Excellent service, very knowledgeable, would highly recommend
Mairi Alston
Naeem came out on a Sunday afternoon, diagnosed the problem, and returned to fix it promptly on Monday morning when he got the part. Job well done, and very reasonably, too. Will definitely use again.
Rangzeb Ghani
Good old school fitter really done a really good job no complaints and reasonable price. Very happy with him he was recommended by someone as I've had bad experience with a fitter before.
Hugh Stalker
Naaem is an excellent plumber who worked efficiently and is extremely knowledgable. He communicated well with me during the visits and was always polite and courteous on the phone and in person. I would highly recommended his services and if needed will use him again.
Sid Ahmed
Couple of bidet faucets and pipes changed. Clean and reliable. Good quality work and helpful. Will definitely use again.
Rifhet Shafi
Excellent Service. Used twice. One for boiler repair and once for outdoor tap replacement. Was qu8ck to respond and explained in detail what is needed and whatv5he cost was. Great after care too. Came back a few days later to make sure there was no more leaks. Highly recommended
Robert Gibbs
Quick reply and good service from the team. Shower replacement. Would use again.
Razwan Raja
Honest on time great price fix my heating system just On time
Y Chen
Very helpful service and came to the rescue within minutes!
Mark Huddleston
Naeem provided a great service - open up front about costs, timely, efficient and tidy too.
Sabastine Ejike
Quick and nice service at affordable prices
Adil Hussain
Exceptional service! Their team was prompt, professional, and resolved our issue efficiently. Clear communication, fair pricing, and a job well done. Highly recommend for any heating or plumbing needs.
Our Mission & Values
At Thames Valley Heating & Plumbing, we're guided by a set of core principles that define who we are and how we operate.
Integrity
We conduct our business with honesty, transparency, and ethical practices. We stand behind our work and take responsibility for our actions.
Excellence
We strive for excellence in everything we do, from the quality of our workmanship to the customer service we provide. We continuously improve our skills and processes.
Customer Focus
We put our customers at the center of everything we do. We listen to their needs, respect their property, and work to exceed their expectations.
Innovation
We embrace new technologies and methods that improve efficiency, sustainability, and results. We're always looking for better ways to serve our customers.
Community
We're committed to the communities we serve. We support local initiatives, hire locally, and strive to be a positive force in our area.
Sustainability
We're dedicated to environmentally responsible practices. We promote energy-efficient solutions and minimize waste in our operations.
Our Team
Meet our team of experienced professionals dedicated to providing exceptional service.
John Smith
With over 20 years of experience in the heating and plumbing industry, John founded Thames Valley Heating & Plumbing with a commitment to exceptional service and quality workmanship. His expertise spans all aspects of domestic heating and plumbing, from boiler installations to complete bathroom renovations. John is Gas Safe registered and holds multiple industry certifications, ensuring all work meets the highest standards of safety and efficiency.
Our Accreditations
We maintain the highest standards through professional certifications and industry accreditations.





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