Thames Valley Heating & Plumbing

About Thames Valley Heating & Plumbing

Your trusted partner for professional renewable energy services. Learn about our mission, values, and commitment to excellence.

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Our Story

Founded with a simple mission: to provide reliable, high-quality plumbing and heating services to homes and businesses. What started as a small family business has grown into one of the most trusted service providers in the Devon area.

Our founder had years of experience in the industry when they decided to start their own company. Their vision was to create a service-oriented business that prioritized customer satisfaction, technical excellence, and honest pricing.

Today, we continue to uphold these values while expanding our service offerings and coverage area. We've grown our team of skilled professionals, but we've never lost sight of our commitment to personalized service and community involvement.

Scenic view of Tiverton, Devon with church tower and river
Google
Overall rating
5
43 reviews
J

Jade Lawrence

Friendly, professional and efficient. Naieem was informative and gave some great advice regarding my gas safety check. He was also respectful and removed his shoes when walking on the carpet. I have no hesitations in recommending his services.

Googlea week ago
J

Jennifer Davies

Done a fantastic job installing my new boiler, was polite, friendly and helpful with all my questions would definitely recommend his services.

Google3 weeks ago
H

Hiba El-Berjawi

5 Stars! Naeem is an honest and caring professional who came through in a last-minute emergency.

Google2 months ago
I

Inthetechnicalbox Coaching

Very helpful, came within 45 mins. Explained exactly what the problem was and came back a second time to finish the job. Fixed the problem and was very polite and looked after us. Would definitely recommend as was very honest as well.

Google2 months ago
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Jonathan Martin

Excellent, professional service and prompt! The house had (unexpected) frost to it and Naeem responded fast, found a discounted motherboard and fixed for a fair price. Highly recommended. (A kind, heart warming soul🙂)

Google2 months ago
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James Oakland

Naeem was incredibly professional, friendly and knowledgeable. He responded promptly to our boiler issue, coming out in the evening to assess the problem and then was able to fix the following day.

Googlea month ago
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Aly Punjwani

Naeem was very professional. Replaced the boiler next day in a quick and efficient manner. HOWEVER, I found out later he did not flush the system or refill with the inhibitors like he said he would. I also asked him to install a magnetic filter which needs to be installed as part of the warranty with the boiler and over 6 weeks on I am still waiting for my warranty that he said he'll get done. I have tried calling him and he just ignores all calls and has not returned on the day he was supposed.

Googlea month ago
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Omar Ikram

Most trust worthy, quick and efficient engineer, saved me alot where I could have spend a lot and also gave me an advice on how to save energy .... highly recommended

Google2 weeks ago
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Shak M

Excellent service, arrived on time worked throughout to get job completed. Would not hesitate to recommend to install a new boiler system.

Google3 weeks ago
K

Krishnaanand Venkataraman

Naeem is an excellent engineer and he did not hesitate to answer any of my questions & explained things that I need tobe aware of. He is punctual & knows his stuff. I would definitely recommend him to anyone who needs a boiler service. Thanks a lot Naeem. Hi Naeem, its been over 40 days and I am still waiting for the gas safety certificate. I would appreciate if you could issue that without any further delay. Thanks.

Google3 months ago
D

David Richards

Excellent service. Fast and on time. Explained everything he was doing. Will be using again fir sure

Google2 months ago
A

Abby Wela

Great experience, got the heating working in less than an hour. So helpful and much better than anyone else I've used.

Google2 months ago
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Junaid Mukhtar

Very professional service provided, good explanation and little time taken to do the installation. Will definitely use them again!

Google2 months ago
S

Simon Bassett

Very quick response to a leak, extremely professional, a credit to the trade and all fixed at a reasonable price. Thoroughly recommend!

Googlea month ago
M

Md Suzal Miah

Naeem is very good guys and very much helpful us, he doings all hetting system and hot water, everything is fine, I will highly recommend him, thanks.

Googlea month ago
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Napoleon Villalan

Naeem did a glas flue extension for me. He's polite, courteous and most importantly did a fine job. He went above and beyond to help find spares for my old boiler and took time to explain to me what had to be done and why.

Google3 months ago
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Ellen Fiona

5 star review fixed My boiler in quick time and kept me updated all the time would recommend to everyone and would definitely use again thanks

Googlea month ago
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Elise Chevalier

The only plumber who could come on a Saturday to fix my issue. Very polite, efficient, and respectful and know his job, all my issues been solved quickly. Recommend 100%

Google5 months ago
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Hasnain Mushtaq

Excellent service and prompt. Will definitely recommend and use again.

Googlea week ago
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Lucie Smith

Done an excellent job and came in an emergency. However, punctuation and communication could be better.

Google2 weeks ago
U

Usman Mib

Excellent service and experienced staff, I am very pleased with the work carried out at my property

Googlea month ago
B

Be Safe

Naeem you are brilliant👏. Thank you for replacing our combi boiler in a short notice. Amazing work 💯 professional and very helpful. Thank you.

Googlea month ago
A

Alex Cambridge

Excellent service and very friendly. Gave good advice about energy efficient boiler upgrades.

Googlea month ago
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Liana Nagy

Thank you very much for faucet change and including water filter in the system. Professional work and great communication.

Google3 months ago
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Shoby Philip

Naieem came to replace my boiler, I am happy with the service provide. From start to finish, Naieem and his team was prompt and courteous from the initial phase through the completion of the work. He took time to understand my situtaion and provide best options for a replacement boiler. I would recommend Naieem for any Plumbing heating requirements.

Googlea year ago
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Shazia Asif

3 pervious engineers couldn't solve issues with heating system. Naeem recommended by family member. Fair price trun up on time clean heating system.

Googlea month ago
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Puscasu Irina

He's kind and friendly, was quick doing the job

Googlea week ago
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Aidan Keebs

Great experience with Naeem (apologies if that's not how you spell it!). Very friendly, professional and polite and he was willing to help with all matters. I'll definitely be getting him back again for more jobs in the future.

Google9 months ago
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Viviane Apartamento

Top job great price. Will use again

Google6 months ago
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David Boutte

Naeem is efficient, friendly, very helpful and knowledgeable. I highly recommend him.

Google2 months ago
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Natasha Henington

Naeem answered out of hours and was able to visit the next morning to fix our leaking pipe (which actually turned into 3!). He's friendly, professional and very reasonable. 100% recommend and he's added to my phone book- I'll see you in a month for more pipe work!

Googlea year ago
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Sean Baxendale

Excellent service, very knowledgeable, would highly recommend

Google3 months ago
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Mairi Alston

Naeem came out on a Sunday afternoon, diagnosed the problem, and returned to fix it promptly on Monday morning when he got the part. Job well done, and very reasonably, too. Will definitely use again.

Google8 months ago
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Rangzeb Ghani

Good old school fitter really done a really good job no complaints and reasonable price. Very happy with him he was recommended by someone as I've had bad experience with a fitter before.

Google7 months ago
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Hugh Stalker

Naaem is an excellent plumber who worked efficiently and is extremely knowledgable. He communicated well with me during the visits and was always polite and courteous on the phone and in person. I would highly recommended his services and if needed will use him again.

Googlea year ago
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Sid Ahmed

Couple of bidet faucets and pipes changed. Clean and reliable. Good quality work and helpful. Will definitely use again.

Google7 months ago
R

Rifhet Shafi

Excellent Service. Used twice. One for boiler repair and once for outdoor tap replacement. Was qu8ck to respond and explained in detail what is needed and whatv5he cost was. Great after care too. Came back a few days later to make sure there was no more leaks. Highly recommended

Googlea year ago
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Robert Gibbs

Quick reply and good service from the team. Shower replacement. Would use again.

Google3 months ago
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Razwan Raja

Honest on time great price fix my heating system just On time

Google2 months ago
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Y Chen

Very helpful service and came to the rescue within minutes!

Google5 months ago
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Mark Huddleston

Naeem provided a great service - open up front about costs, timely, efficient and tidy too.

Google5 months ago
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Sabastine Ejike

Quick and nice service at affordable prices

Googlea month ago
A

Adil Hussain

Exceptional service! Their team was prompt, professional, and resolved our issue efficiently. Clear communication, fair pricing, and a job well done. Highly recommend for any heating or plumbing needs.

Googlea year ago

Our Mission & Values

At Thames Valley Heating & Plumbing, we're guided by a set of core principles that define who we are and how we operate.

Integrity

We conduct our business with honesty, transparency, and ethical practices. We stand behind our work and take responsibility for our actions.

Excellence

We strive for excellence in everything we do, from the quality of our workmanship to the customer service we provide. We continuously improve our skills and processes.

Customer Focus

We put our customers at the center of everything we do. We listen to their needs, respect their property, and work to exceed their expectations.

Innovation

We embrace new technologies and methods that improve efficiency, sustainability, and results. We're always looking for better ways to serve our customers.

Community

We're committed to the communities we serve. We support local initiatives, hire locally, and strive to be a positive force in our area.

Sustainability

We're dedicated to environmentally responsible practices. We promote energy-efficient solutions and minimize waste in our operations.

Our Team

Meet our team of experienced professionals dedicated to providing exceptional service.

John Smith - undefined

John Smith

With over 20 years of experience in the heating and plumbing industry, John founded Thames Valley Heating & Plumbing with a commitment to exceptional service and quality workmanship. His expertise spans all aspects of domestic heating and plumbing, from boiler installations to complete bathroom renovations. John is Gas Safe registered and holds multiple industry certifications, ensuring all work meets the highest standards of safety and efficiency.

Our Accreditations

We maintain the highest standards through professional certifications and industry accreditations.

MCS CertifiedRECC MemberNICEIC ApprovedHIES AccreditedTrustMark Registered

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Contact us today for a free consultation and quote.